Missed Call Alert

AlertMe is automatically activated on all MCA packages. The feature lets you know who called you when your mobile is either:

• Out of coverage area
• Switched off

Once you switch your mobile back on or return to the coverage area an SMS containing the information below is automatically sent to you, or alternatively, you will receive a message prompting you to retrieve the SMS from the MCA system (Pull mode).

The SMS will include:

• The number of the person who called you
• Last date and time of the call
• Number of attempts by each caller

As you return to a Cable & Wireless coverage area or switch your mobile back on, an SMS notification is sent to the person(s) who were trying to call you informing them that you are back on the network, e.g. '26XXXXX is back on the network. You may try calling again now.'

You will have control over which callers will receive these SMS notifications by setting up a White List (list of numbers who will receive the I’mBack SMS notifications).

This feature is automatically activated upon registration to the MCAPlus package. However no one will receive I’mBack notifications until you have added numbers to your White List. The White List has a maximum limit of 20 numbers.

How to:

Add a number to the White List => Send IBadd < Mobile Number you wish to add > to 9696
Check the numbers included in the White List => Send IBlist to 9696
Delete a specific mobile number from the White List => Send IBdel < mobile number you wish to delete > to 9696
Delete all mobile numbers from the White List => Send IBdel to 9696
Disable the I’mBack feature => Send IBoff to 9696
To enable the I’mBack feature => Send IBon to 9696

You can choose an alternate number where the AlertMe SMS notifications will be sent, e.g. a businessman can configure his secretary’s number as the alternate number in which case all AlertMe SMS notifications for his mobile will be sent to the secretary’s number. Only the alternate number will receive the AlertMe notification.

How to:

Set up the AlertMe2 alternate number => Send altedit < alternate mobile number > to 9696
View the AlertMe2 alternate number => Send altview to 9696
Disable the AlertMe2 alternate number => Send altedit to 9696

You can set up a personalized SMS, which will be sent to the mobile number calling you when your mobile has been switched off or is out of the network coverage area.

This service is similar to the auto reply feature available with email where subscribers can enable automatic reply mail to all mails received. Your personalized SMS has a limit of 160 characters.

e.g. 'I am currently out of the country and will be back on February 1st only. Contact +248251234 for any assistance.'

How to:

Disable the I’mAway feature => Send IAoff to 9696
Enable the I’mAway feature => Send IAon to 9696
Customize the I’mAway message => Send IAmsg
all < message text > to 9696